Refund policy
Last Updated: [Date]
Thank you for purchasing our digital products.
Because all of our products are delivered digitally and become immediately accessible after purchase, we generally do not offer refunds or returns once an order has been completed.
Digital Products
Our products include:
- PDF eBooks
- Printable resources
- Digital planners
- Checklists
- Templates
- Bonus downloads
Since these products cannot be returned, all sales are considered final.
Exceptions
We may provide a refund if:
- You accidentally purchased the same product more than once.
- You were charged multiple times for the same order.
- You cannot access your download due to a technical issue that we are unable to resolve.
- The file you received is corrupted or incomplete and we cannot provide a working replacement.
Refund Requests
If you believe you qualify for a refund, please contact us within 14 days of your purchase.
Include:
- Your order number
- The email address used for purchase
- A brief explanation of the issue
We aim to respond within 2 business days.
Unauthorized Sharing
Purchasing a digital product grants you a personal, non-transferable license to use the materials.
You may not:
- Share download links
- Redistribute files
- Resell the products
- Upload the files to file-sharing websites
Unauthorized distribution may result in termination of your license and further legal action where applicable.
Need Help?
If you have any questions about your purchase or need assistance downloading your files, we're happy to help.
Email: contact@skillsforkids.store